Kim Hamilton Medowie - Headz up hair and body care NSW - Hi Thomas, I’m writing to let you know have your programme up and running like a dream. We’ve been using it fully for a month now, and very happy with it. I decided to purchase salon potential after comparing it to many other programs that are currently on the market.

Personally I found Salon Potential to be the most user friendly, reasonably priced, straight forward, and the help option very time saving for quick advice while in the salon instead of tying up the phone line.

I must thankyou for all of your help in getting started, you might find this hard to believe but I am still waiting to hear back from some of your other competitors not very good follow up service unlike yourself, and I must add our clients are very impressed with the salon being computerised, it looks a lot more professional than scuffling thru the old client cards. Thanks again for all of your help.

Enzo Evolve Hair Studio NSW - Whenever I have had a problem with software or hardware each and every time I have called the phone has been answered by yourself. When I have called outside normal hours, I have left a message which has been promptly returned the following day at the absolute latest.

 With regard to your software it has been easy to use. The upgrades have all been positive with useful new attributes for this modern market that exists today. The marketing, client records and stock section are again easy to understand, easy to use and very useful on helping keep your pulse on the business.

 Thanks Tom.

Jan Leishman - Jan Leishman Hairdressing. Leopold VIC Firstly Tom, I have always found your service and that of your staff prompt and impeccable. All my problems have always been solved. I am not good with computers and have always been able to follow your instructions. You have always been very patient with me as I have given you some difficult tasks from time to time. You have listened to my needs and I have found some to be included in your updates and program modifications which has pleased me no end.

I find your system easy to use and my staff has no problem following it either. Although I do not use your system to its fullest potential I find it has streamlined my bookkeeping and eased the burden of the hours it would take without it. In particular my inventory is so easy to follow I am able to leave it to a staff member to operate.

Since embarking into Salon potential about 7 years ago I have had two computer packages through you and have found you have fitted me with the most appropriate components for my needs. Some 20 upgrades and mini upgrades have kept up to date with the salon's needs.

I have been more than satisfied with the service, the system and the backup, and looking forward to continuing with the service. P.S.  Use my letter by all means Tom and refer anyone to me that my wish to discuss the service I have enjoyed for so many years.

Legends Hairdressing Pty Ltd Director Zak Piletic

Hello Tom,

Just thanking you for spending the time training Gina, my area manager how to use and get the most out of your Salon Potential Software.

 Having 10 salons and over 60 staff it is necessary to have a system which can report and assess how each salon, staff member, retail etc is travelling instantly is a key to running a successful/profitable business.

The support from both yourself and Wayne has been fantastic in helping set up the systems and now run them as efficiently as possible. Please feel free to let anyone interested in Salon Potential call me on 0427 775 887 anytime if they wish.

Ian’s Hairdressing Vic - Patricia Hodge - "We have been using your computer software since the 1980’s.  Since that time we have certainly see “Salon Potential” evolve with regular and constant advancements. You are always happy to receive “wish lists” from your clients and it is always pleasing to receive an upgrade that can include these requests.

As we are a multiple Salon Group we have, from time to time, “special” requests, the guys at Salon Potential are always there to lend a hand and to develop the program to incorporate these special needs for us. Tom is happy to “walk us through” over the phone to implement changes and this often done after hours so as not to disrupt the salons.  We currently have Salon Potential running in five salons as well as Administration.

 
Jodie Daniel - Beauty in Style Vic - I have been a user of Salon Potential for around 6 years and I am extremely happy with it.  I was initially attracted to the system as it was not ridiculously priced like some other systems, and you were so helpful and friendly.  I took up the “phone support” offer and it was great to know that you were always available to help me with the most stupid questions I could find.

Over the years I have had very little trouble with the running of the system.  Any problems have been caused by my computer or operator use.  And a quick phone call to you has always rectified any issues.  I have also enjoyed the updates that are easy to load up.  It’s great that you guys listen to the users and are continually keeping up with the demands of a growing salon.  I am getting ready to send all my marketing by email.  Although the letters that I have sent out (by snail mail) over the years have been incredibly successful… it will save me time and money to send newsletters, birthday letter and special offers by email.   

I am so happy that I took on your system.  Without it, I am sure my salon would be struggling.   Your service has been wonderful; and the system has been reliable and updated to keep up with technology and salon growth.  I would recommend Salon Potential to any salon – big or small.  I have never regretted my purchase for one second.  I can’t imagine my business without it.

Keep up the good work Tom!

The Opposition Hair Co Perth W.A.  Eugene – 
Hi there Tom,

Apart from a few hiccups at the start, the program is definitely an asset to my business. The appointment system is very easy to use as well is the rest of the salon potential package I have purchased. It looks great and performs really well. If the is a problem I only have to pick up the phone and you are there to answer my questions.

The chicken invader is very addictable!!!!! The jokes are quite good as well.

I would certainly recommend you and have done so on numerous occasions.

Denise from Gosh Hair  VIC

Dear Tom,

Just a quick note to let you know how much I've appreciated all your help and support. Before using Salon Potential all I had ever done on a computer was check e-mails once a month, so my knowledge was minimal. I had put off buying a computer for my salon for 3 years because I was scared of paying for something that I would not know how to use. I looked at a few different software packages and felt uncomfortable with the support (it was like they were speaking a different language). I got your advert in the mail for Salon Potential and was curious, especially with the free demo cd. Tom you really know how to give great service. You have always made me feel comfortable even when I take a little bit longer to "Get It". I feel like I have so much more control of my business now and it is easy for me to see were staff need more training and to give our clients the service they deserve. Tom, thank you so much for everything.  

Brightest Blessings   Denise from Gosh Hair