BENITA'S HAIR SHOPPE QLD KERRY PROSSER - I just thought I would write a few lines to say “A BIG THANK YOU!” for all the help you have given me while I have been using Salon Potential in my salon. I have been using your program for about 5 years and in that time you have always been very helpful when we have a problem.  I am no computer wizard but you always explain in easy to understand language how to fix things. You were even available at 9:30 one night to help us. “SO AGAIN A BIG THANK YOU!!!

Boomerang Hairdressing Dee Why Khanh -The program you provided me is very helpful to our work. Thank you. Currently running the original version 10.4-2 and very happy with it and think I’ll say with this version as it just does all I need.

 
Clare Hair & Beauty Studio - Thank you very much for the wonderful service and support I have received from you this past three years it certainly helps (as not being a hairdresser myself) when you have people and business like yours with all the know how, support, knowledge and expertise. I really appreciated it.

Sandra’s VIC - Just a quick Letter. In case you’re wondering business is booming. Averaging 30 new clients a month & regulars are staying regular. All I know is that we can’t keep up and the only advertising we use is your program. So a big thanks.

Hair Works on Bridge QLD - Love the programme and are finding life a lot easier. Thanks Deb.

I looked at many software programmes before I chose Salon Potential (SP). It does everything the more expensive systems do without the high price. Thomas has been great helping me get started, being a hairdresser himself, he understood what I was talking about and didn’t waffle on in tech talk.

I rang for help setting up my printer and cash drawer, Thomas was away, but the technician that answered was great, he talked me through each step and even rang me back to check it was working okay.

I have never had any trouble getting through to Thomas for help and he knows his product so well, he has ALWAYS been able to sort the problem out over the phone.  I have a staff that ranges in age from 15 to 50, with varying computer skills from excellent, to “what’s that button for”? And they are all able to use SP with ease. We have only had the system 3 months and I would be lost without it now.

Julie W.A. - A short note of thanks for all your assistance. Everything is progressing well and I'm really happy with the results.  A recent promotion I ran was when a salon Manager left the Salon to work at a near by Salon. At the press of a button I was able to write to all her clients, informing them of the change. We already have had a return rate of 30%. I have had clients phoning me and thanking me for the letter. I am sure the return rate will be 65%

 Amiche’s Hair Salon Qld. - I would just like to say that I have found Salon Potential to provide both a good program at a very reasonable cost and very good after hours backup. They are reliable and helpful in every respect. I would have no hesitation in recommending them to any new or veteran hair salon owner. 

Michele Perkins (Owner)

 
Deb - NSW - Just a few lines to let you know how thrilled I am with the system. Well where do I start? Firstly the number of NEW CLIENTS has tripled in the last 5 months. This has been mainly due I feel to word of mouth from other clients who have received my letters.  Also my income is up at least 30% this last 5 months compared to the previous 5 months before the system was installed. I have no doubt at all that I have made the right choice.

 
Kieran Qld    Hi, I thought you might like to know that we have had at least a 30% increase in turn over since July and it even got as high as 54% in December.

 Krista NSW.  Your ideas have widened my imagination and I have done super promotions, which are every, very successful. Thank you very much.

By the way the most success we have is with Birthday letters on average we have an 80% return.

 Peter Vic.  We used the "THANK YOU" letter head paper and wrote a letter to these 350 clients. The results have been staggering". In two weeks we have had 67 letters come in. From this we delivered 132 services & sold 43 retail items.

 Styles NSW - Thank you very much for your reply.  The first thing I have to say is that I have never had a reply to a concern on software (or hardware for that matter) so promptly. My previous experiences have been more in line of "we've got your money stop asking us questions.

 Cut Above Qld - How good are your mailing options???? I recently did some calculations on the results of just mailing to New Clients &Birthday clients. Would you believe that 22% of our turnover came from just 0.5% of our turnover's expenditure in postage?

 Sam Vic. Just a quick note to say THANK YOU! Just as you predicted. The thank you letter to New Clients has been phenomenal 98% return.  What more can I say but outstanding

 Helen W.A. "We have found that the stock system has saved us multitude of time and worry. It is a very accurate and easy way of controlling our stock. The reports are fantastic.

 Indulgence NSW - I would like to sincerely thankyou for your constant patience & help when I first acquired the software. I am extremely happy with the package and my staff and I have found it very easy to use. I would happy and willingly recommend Salon Potential to any other salon owner. Congratulations on an excellent program.

 
Peter- S.A. Just a quick line to thank you for the great promotion idea in the last news letter. Also to keep you informed about our INDULGE promotion we posted out 3,200 and figured on about 200 packs being given away before we ran out. We have reached that figure with still 5 weeks to go.  By the way our average client bill is $53.45. Who said promotion has to lower you average client spending".

Nova Qld - I have not yet sent a lot of letters out, but the few I have, have been GREAT. Thank You.

 Shelia’s Vic - Thank you for the help in setting up the system some six months ago. Conservative estimate with the computer operating, in that time, I would say trade has increased some 30 to 40 percent.

 
P.R's Vic - As you have been following our Business Achievers Award Promotion from the start I thought you would be interested in the results.  We posted out some 334 letters and on a physical count had 213 returned - this is a 64% Return.

 
Julie  W.A. - When I purchased the system I knew zero about computers and in fact to be honest was scared I'd not be able to use it. I was trained in less than a day and found the training excellent. Now I'm an expert. I'm amazed at how much information I get from the statistics reports section.

Helen’s Vic. - Just a quick note to let you know everything is going OK with the system. Things are quiet that's for sure but we are getting responses from our letters.  It’s quite amazing the amount of New Clients we are getting in from others getting our letters.

J.H. Smith  W.A. - I would just like to thanks & inform you that when you put your System in my Salon we were only doing $1,800 a week due to staff problems. In just twelve months that is now $3,200.00 Thank you

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